When the power goes off, it is sometimes difficult for a customer to know whether the cause is loadshedding, or another reason.
There are three basic reasons why the power could go off:
👉🏿 Faults on the networks;
👉🏿 Planned Maintenance of the networks; and
From an Eskom perspective, all are managed differently, but the impact on the customers is similar. Report your power outage to Customer Services on 08600 37566