When the power goes off, it is sometimes difficult for a customer to know whethe…

When the power goes off, it is sometimes difficult for a customer to know whether the cause is loadshedding, or another reason.

There are three basic reasons why the power could go off: faults on the networks, planned maintenance of the networks, and loadshedding. From an Eskom perspective, all are managed differently, but the impact on the customers is similar – the power goes off. Know the difference between a power outage and loadshedding. Use MyEskom Customer App to report #poweroutages http://www.eskom.co.za/CustomerCa…/Pages/AppSelfService.aspx

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